In short
Slipp uses Stripe, the same payment company behind Shopify and millions of businesses, to collect each payment and pay it out to your bank.
You connect your own Stripe account once when you set up your stall. Stripe runs a quick identity check first — that is a legal requirement, not a Slipp rule.
Money from your orders is paid out to your bank automatically, every 7 days. The platform fee is added on top of the customer’s order — it is never taken out of your pocket.
What Stripe is, and why Slipp uses it
Stripe is the payment company that actually moves the money. When a customer pays for an order, the card payment is handled by Stripe — not by Slipp. Stripe is the same infrastructure trusted by Shopify, Amazon and millions of other businesses.
Slipp uses Stripe so that your money goes straight from the customer to your own Stripe account and then to your bank. Slipp never holds your money and never sees a customer’s card details. We simply tell Stripe what to charge; Stripe does the rest.
What happens to a payment, step by step
Every order follows the same short path from the customer’s phone to your bank:
- 1
Customer pays
The customer pays for their order in their browser. Stripe captures the payment securely — card, Apple Pay or Google Pay.
- 2
Money lands in your Stripe account
The order total goes into your own connected Stripe account, not a Slipp account. It is your money from the moment it is paid.
- 3
The platform fee is settled
Slipp’s platform fee — added on top of the customer’s order, not deducted from your sales — is settled automatically. You keep the full price you set for your items.
- 4
Stripe pays out to your bank
On a 7-day payout schedule, Stripe transfers your balance to your bank account. Nothing for you to trigger by hand.
The platform fee comes from the customer, not from you
Slipp adds a platform fee — typically 10%, set per event — on top of the customer’s order total. The customer pays it; you do not. The price you set for a coffee is the price that reaches your Stripe account.
On the customer’s receipt this appears as a separate line called "Slipp - Stay in the moment". The only cost that comes out of your side is Stripe’s standard payment-processing fee, which is the normal cost of accepting cards anywhere.
The identity check before your first payout
Before Stripe can pay anyone out, it has to know who it is paying. When you connect your stall, Stripe walks you through a short onboarding: your business or personal details, and a bank account for payouts. This is called KYC ("know your customer") and every payment company is legally required to do it.
You complete this directly with Stripe on their secure pages — Slipp never sees or stores those details. Once Stripe has what it needs, your account is cleared to take payments and receive payouts.
- Have your bank account details and a form of ID ready before you start.
- You cannot go live and take orders until this check is complete.
- It is a one-time setup — once your account is verified you will not be asked again, and you can reuse it for other stalls you run.
When your payouts land
Payouts run on a 7-day schedule: Stripe transfers your balance to your bank roughly once a week, so your takings arrive in steady, predictable batches rather than a trickle of tiny transfers.
A weekly rhythm also leaves a little room for the odd refund to settle before the money moves, which keeps your payouts clean. You can follow every upcoming and completed payout anytime in your Stripe dashboard.
Why your money is safe
Your money sits in your own Stripe account the entire time — Slipp cannot reach into it. Card details are handled only by Stripe, which holds the highest level of payment-security certification (PCI-DSS), so sensitive numbers never pass through Slipp’s systems at all.
Because payouts go straight to the bank account you registered with Stripe, there is no extra step where money could go astray. You can see every payment and every payout at any time in your Stripe dashboard.
Running more than one stall
If you run more than one stall on Slipp, you do not need a separate Stripe account for each. When you set up a new stall, you can connect it to a Stripe account you already use for another of your stalls — one account, several stalls.
That means you complete Stripe’s identity check only once, link a single bank account, and receive one combined payout across the stalls that share it. You confirm that shared payout when you connect, so it is always a deliberate choice.
Get-paid checklist
- 1 Connect your stall to Stripe when you set up.
- 2 Complete Stripe’s identity check with your business details and bank account.
- 3 Confirm your account shows as ready to take payments.
- 4 Leave payouts on daily, or switch to weekly or monthly in Stripe.
- 5 Check payments and payouts anytime in your Stripe dashboard.