In short
Slipp uses Stripe, the same payment company behind Shopify and millions of businesses, to collect each payment and pay it out to your bank.
You connect your own Stripe account once when you set up your stall. Stripe runs a quick identity check first - that is a legal requirement, not a Slipp rule.
Money from your orders is paid out to your bank automatically, on a daily schedule. The fee is added on top of the customer’s order and covers the card cost too, so you receive 100% of your price.*
What Stripe is, and why Slipp uses it
Stripe is the payment company that actually moves the money. When a customer pays for an order, the card payment is handled by Stripe - not by Slipp. Stripe is the same infrastructure trusted by Shopify, Amazon and millions of other businesses.
Slipp uses Stripe so that your money goes straight from the customer to your own Stripe account and then to your bank. Slipp never holds your money and never sees a customer’s card details. We simply tell Stripe what to charge; Stripe does the rest.
What happens to a payment, step by step
Every order follows the same short path from the customer’s phone to your bank:
- 1
Customer pays
The customer pays for their order in their browser. Stripe captures the payment securely - card, Apple Pay or Google Pay.
- 2
Money lands in your Stripe account
The order total goes into your own connected Stripe account, not a Slipp account. It is your money from the moment it is paid.
- 3
The fee is settled
Slipp’s fee - added on top of the customer’s order, not deducted from your sales - is settled automatically, and Slipp’s own share of it is reduced by the card processing cost. You receive the full price you set for your items.*
- 4
Stripe pays out to your bank
On a daily payout schedule, Stripe transfers your balance to your bank account. Nothing for you to trigger by hand.
You receive 100% of your price
Slipp adds 12% + 1.80 DKK on top of the customer’s order total. The customer pays it; you do not. Slipp’s own share of that fee is reduced by the standard card processing cost, so the price you set for a coffee is the price that reaches your Stripe account: on a 100 kr. order the customer pays 113.80 kr. and you receive the full 100 kr. you charged.
On the customer’s receipt this appears as a separate line called "Slipp - Stay in the moment". No card fees on standard cards.*
Two costs still sit on your side. MobilePay is optional and off by default; switching it on costs you about 1 kr. more per MobilePay order than a card, plus a fixed 35 DKK from MobilePay in any month you take a MobilePay payment. And if you refund an order, the card processing fee on the original charge is not returned to you.
* Applies to standard European consumer cards, Apple Pay, Google Pay and Link, which is nearly every card used in Denmark. Company cards and cards issued outside Europe cost the card networks more, and that difference (about 1.3% for a company card, 1.6-3.7% for a non-European card, i.e. 1.48-4.21 kr. on a 100 kr. order) is deducted from your payout. We can't influence those rates. Even then you pay a fraction of what a terminal costs: a terminal charges its full card fee on every single order, here you only ever pay the difference on the rare card.
The identity check before your first payout
Before Stripe can pay anyone out, it has to know who it is paying. When you connect your stall, Stripe walks you through a short onboarding: your business or personal details, and a bank account for payouts. This is called KYC ("know your customer") and every payment company is legally required to do it.
You complete this directly with Stripe on their secure pages - Slipp never sees or stores those details. Once Stripe has what it needs, your account is cleared to take payments and receive payouts.
- Have your bank account details and a form of ID ready before you start.
- You cannot go live and take orders until this check is complete.
- It is a one-time setup - once your account is verified you will not be asked again, and you can reuse it for other stalls you run.
When your payouts land
Once your Stripe account is active, payouts can happen every day, so your takings move on to your bank as they become available.
Card payments take a short while to become available in your Stripe balance. Once an amount is available, the next daily payout carries it on to your bank.
You can follow every upcoming and completed payout anytime in Slipp, under Settings → Payments.
A refund gives the customer everything back, the fee included, and Slipp returns its share of the fee to you in proportion. The card processing fee on the original charge is not returned by Stripe, so a refunded order leaves that one cost behind - it is the same on any card payment, and it is why a refund is never quite free.
Refunds are taken from your account’s current Stripe balance, and daily payouts mean less money is sitting there - while you are still trading, new sales top the balance back up.
After the event, there are no new sales to top it up. If you refund an order once your last payout has gone out, the balance can go negative, and Stripe collects the missing amount from the bank account you registered.
Why your money is safe
Your money sits in your own Stripe account the entire time - Slipp cannot reach into it. Card details are handled only by Stripe, which holds the highest level of payment-security certification (PCI-DSS), so sensitive numbers never pass through Slipp’s systems at all.
Because payouts go straight to the bank account you registered with Stripe, there is no extra step where money could go astray. You can see every payment in History and every payout under Settings → Payments, at any time.
Running more than one stall
If you run more than one stall on Slipp, you do not need a separate Stripe account for each. When you set up a new stall, you can connect it to a Stripe account you already use for another of your stalls - one account, several stalls.
That means you complete Stripe’s identity check only once, link a single bank account, and receive one combined payout across the stalls that share it. You confirm that shared payout when you connect, so it is always a deliberate choice.
Get-paid checklist
- 1 Connect your stall to Stripe when you set up.
- 2 Complete Stripe’s identity check with your business details and bank account.
- 3 Confirm your account shows as ready to take payments.
- 4 Watch your first payout land - payouts run on a daily schedule, so there is nothing to configure.
- 5 You can always check payments in History and payouts under Settings → Payments.